Privacy Policy

1. Information We Collect

We collect the following types of information:

• Account Information: Company name, email, phone number, GST number, address
• Payment Information: Processed securely through Razorpay (we do not store card details)
• Monitoring Data: Screenshots, workstation names, timestamps, activity logs
• Usage Data: Login times, feature usage, system performance metrics

2. How We Use Your Information

• To provide and maintain our monitoring service
• To process payments and manage subscriptions
• To send service-related notifications and updates
• To improve our service and develop new features
• To comply with legal obligations

3. Data Storage and Security

• Screenshots are stored in Firebase Cloud Storage with encryption
• Account data is stored in secure databases with access controls
• We implement industry-standard security measures to protect your data
• Screenshots are automatically deleted after 30 days

4. Data Sharing and Disclosure

We do not sell or rent your personal information. We may share data only in these circumstances:

• Service Providers: Firebase (Google) for storage, Razorpay for payments
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or asset sale

5. Your Rights

• Access your personal data
• Correct inaccurate data
• Request deletion of your data (subject to legal obligations)
• Export your data
• Withdraw consent for data processing

6. Employee Privacy

• You must inform employees about monitoring activities
• You must comply with local labor laws and privacy regulations
• You are responsible for obtaining necessary consents
• You must use monitoring data ethically and legally

7. Cookies and Tracking

We use cookies and similar technologies to maintain sessions, remember preferences, and analyze usage patterns.

8. Third-Party Services

• Firebase (Google): Cloud storage for screenshots
• Razorpay: Payment processing

9. Data Retention

• Screenshots: 30 days (automatic deletion)
• Account data: Duration of active subscription + 1 year
• Payment records: As required by tax and accounting regulations

10. Changes to Privacy Policy

We may update this policy periodically. Continued use after changes constitutes acceptance of the updated policy.

11. Contact Us

For privacy-related questions, please contact us through the support section.